Search industry pundit, Stephen Arnold, writes about enterprise search train wrecks in his Beyond Search blog. Arnold sees many enterprise search installations, not as train wrecks that are waiting to happen, but as those that have already happened. Federated search vendors and customers should read Arnold’s article carefully. The article leads with this bold statement:

Enterprise search may be a train wreck for more than half of the people who use today’s most popular systems. The Big Name vendors can grouse, stomp, and sneer at this assertion. Reality: Most of these systems disappoint their licensees. When a search system “goes off the rails”, the consequences can be unexpected.

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